Ultimate question 2.0
Reichheld, Fred
Ultimate question 2.0 : How net promoter companies thrive in a customer-driven world - Boston Harvard Business Review Press 2011 - 290 Hard Binding
978-1-4221-7335-0
658.812 / REI-Q1
Ultimate question 2.0 : How net promoter companies thrive in a customer-driven world - Boston Harvard Business Review Press 2011 - 290 Hard Binding
978-1-4221-7335-0
658.812 / REI-Q1