Service management and marketing
Gronroos, Christian
Service management and marketing : Customer management in service competition - Ed 3 - New Delhi Wiley India Pvt. Ltd. 2016 - 483 Paper Binding
978-81-265-1287-4
658.8 / GRO-Q6
Service management and marketing : Customer management in service competition - Ed 3 - New Delhi Wiley India Pvt. Ltd. 2016 - 483 Paper Binding
978-81-265-1287-4
658.8 / GRO-Q6