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Service management

FITZSIMMONS, James A

Service management Operations, strategy, and information technology - Ed 2 - NEW YORK MCGRAW-HILL 1997 - xxvi,614 PAPER BINDING - Management and organization series .

ISBN: 0071157093

Subjects--Topical Terms:
GENERAL MANAGEMENT
MANAGEMENT

Dewey Class. No.: 658 / FIT-N7

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