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Delivering service quality

RAGHAVACHARI, M

Delivering service quality Managerial challenges for the 21st century - DELHI MACMILLAN PUBLISHERS INDIA LIMITED 2000 - xii, 651 HARD BINDING

ISBN: 0333934091

Subjects--Topical Terms:
MARKETING
MARKETING MANAGEMENT

Dewey Class. No.: 658.8 / RAG-P0

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