Stress and organisational citizenship behaviours in Indian business process outsourcing organisation (Record no. 11531)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00975npc a2200169Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140613s2012 xx 000 0 und d |
| 060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER | |
| Classification number | 658.31 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | JAIN, AJAY K |
| 245 ## - TITLE STATEMENT | |
| Title | Stress and organisational citizenship behaviours in Indian business process outsourcing organisation |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 155-163 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This study investigates the direct effect of organisational stress on Organisational Citizenship Behaviours (OCBs). A sample of 402 operators was taken from Business Pocess Outsurcing (BPO) organisations located in northen India. The authors hypothesised that there is a negative relationship between organisational stress ond OCBs . Results of multiple regression analysis showed that stress had significant negative impact on OCBs. The implications for managers are discussed. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | ORGAINZATIONAL BEHAVIOUR |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | COOPER, CARY L |
| 773 ## - HOST ITEM ENTRY | |
| Other item identifier | P14591 |
| Note | M |
| Host Itemnumber | 27802 |
| Host Biblionumber | 11182 |
| Title | MANAGEMENT REVIEW |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Articles |
No items available.