4 ways to reinvent service delivery (Record no. 11577)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00553npc a2200169Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140613s2012 xx 000 0 und d |
| 060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER | |
| Classification number | 658.8 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | RAMDAS, KAMALNI |
| 245 ## - TITLE STATEMENT | |
| Title | 4 ways to reinvent service delivery |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 97-104 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | How to create more value for your customers and you? How can you tell if you need to retink your model for service delivery? |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | MARKETING |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | TEISBERG, ELIZABETH |
| 773 ## - HOST ITEM ENTRY | |
| Other item identifier | P14654 |
| Note | M |
| Host Itemnumber | 26768 |
| Host Biblionumber | 11178 |
| Title | HARVARD BUSINESS REVIEW |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Articles |
No items available.