Rising from the ashes (Record no. 11975)

MARC details
000 -LEADER
fixed length control field 01011npc a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140613s2013 xx 000 0 und d
060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER
Classification number 658.8
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name CLEEREN, KATHLEEN
245 ## - TITLE STATEMENT
Title Rising from the ashes
Remainder of title How brands and categories can overcome product harm crises
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent 58-77
520 ## - SUMMARY, ETC.
Summary, etc. Product harm crisies are omnipresent in today's market palce. Such crisies can cause major revenue and market share losses, lead to costly product recalls and destroy carefully nurtured brand equity. More over some of these effects may spill overto nonaffected competitors in the category when they are perceived to be guilty by association. The authors use large household scanner panels to analyze 60 fast moving consumer good product crises that occurred in the UK and Netherlands and resulted in the full recall of an entire variety.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term MARKETING
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name HEERDE, HARALD J VAN
773 ## - HOST ITEM ENTRY
Other item identifier P14947
Note M
Host Itemnumber 27731
Host Biblionumber 11181
Title JOURNAL OF MARKETING
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Articles

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