Not all repeat customers are the same (Record no. 12236)

MARC details
000 -LEADER
fixed length control field 00896npc a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140613s2013 xx 000 0 und d
060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER
Classification number 658.8
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name LIU-THOMOPKINS, YUPING
245 ## - TITLE STATEMENT
Title Not all repeat customers are the same
Remainder of title Designing effective cross - selling promotion on the basis of attitudinal loyalty and habit
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent 21-36
520 ## - SUMMARY, ETC.
Summary, etc. Not all repeat purchases are created equal. They can be driven by both positive reaction toward a brand and automaticity triggered by non brand related contextual cues. Combining the loyalty literature with recent habit research, the authors suggest ways to distinguiish the two drivers of repeat purchase and examine how they affect consumer response to cross selling promotions
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term BRANDING
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name TAM, LEONA
773 ## - HOST ITEM ENTRY
Other item identifier P15079
Note M
Host Itemnumber 27734
Host Biblionumber 11181
Title JOURNAL OF MARKETING
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Articles

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