Gender specific study on relative impact of convenience and non-convenience factors on mobile user switching in Kolkata.
Material type: Mixed materialsPublication details: 2013Description: 31-40Subject(s): NLM classification:- 658.8
Item type | Current library | Call number | Vol info | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Periodicals/Magazines | SSCBS Library | 42/10 | Available | P14684 |
Switching behavior, irrespective of the product and services is not uncommon in the present day context, where loyalty has beome uncertain, while the same applies in case of mobile users, causes could be varied and many of those have already beenidentified that contribute to such an act. What is not clearly explored is the gender-specific profile of this switching behavior in case of mobile users. Research focusing on business-to business relationships is likely to be male dominated and deal with male-male relationships.
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