TY  - GEN
AU  - JAIN, AJAY K
AU  - COOPER, CARY L
TI  - Stress and organisational citizenship behaviours in Indian business process outsourcing organisation
PY  - 2012///
KW  - ORGAINZATIONAL BEHAVIOUR
N2  - This study investigates the direct effect of organisational stress on Organisational Citizenship Behaviours (OCBs). A sample of 402 operators was taken from Business Pocess Outsurcing (BPO) organisations located in northen India. The authors hypothesised that there is a negative relationship between organisational stress ond OCBs . Results of multiple regression analysis showed that stress had significant negative impact on OCBs. The implications for managers are discussed
ER  -