TY - GEN AU - SHARMA, JAI DEO TI - Emerging trends of business and HR n banks PY - 2013/// KW - BANKING N2 - Public sector banks need to enhance technology to become more competitive in the market palce. success of financial inclusion will largely depend on the lower transaction cost and its sustainability in long run. Operational effeciency in an environment of low volumes alone can convert financial inclusion into a business opportunity for public sctor banks ER -