TY  - BOOK
AU  - KEEN, Peter G W
AU  - MCDONALD, Mark
TI  - E process edge: Creating customer value and business wealth in the internet era
SN  - 0070420432
U1  - 384.3 
PY  - 2000///
CY  - DELHI
PB  - TATA MCGRAW-HILL
KW  - E-COMMERCE
ER  -