TY - BOOK AU - PFAU, Bruce N AU - KAY, Ira T TI - Human capital edge: 21 people management pracrices your company must implement(or avoid) to maximize shareholder value SN - 0071378839 U1 - 658.3 PY - 2002/// CY - NEW YORK PB - MCGRAW-HILL KW - PERSONNEL KW - PERSONNEL MANAGEMENT ER -