TY - GEN AU - KAUR, KAMALPREET AU - KAUR, MANDEEP TI - Differentiating adopters and non adopters of smart cards: comparative analysis of public, private and foreign sector baks in India PY - 2013/// KW - BANKING N2 - The main objective of this study is to examine wheather introduction of new products and services in the routine banking operations affects its basic features. It indentifies factors that may vary between the adopters and non adopters of smart cards in Indian banks. A study of 79 commercial banks reveals that foreign banks have a better adoption rate of smart cards compared to public and private sector banks and that banks adopting smart cards perform better than the non adopter banks ER -