TY  - BOOK
AU  - MACHIN, John L J
AU  - 
TI  - Expectations approach: Improving managerial communication and performance
SN  - 0070845395
U1  - 658.45 
PY  - 1980///
CY  - NEW YORK
PB  - MCGRAW-HILL
KW  - BUSINESS COMMUNICATION
ER  -