TY  - BOOK
AU  - BANK, John
AU  - 
TI  - Essence of total quality management
T2  - Prentice-Hall essence of management series
SN  - 8120309030
U1  - 658.5 
PY  - 1992///(1995)
CY  - DELHI
PB  - PRENTICE-HALL OF INDIA
KW  - PRODUCTION MANAGEMENT
ER  -