TY - BOOK AU - LUDLOW, Ron AU - PANTON, Fergus TI - Essence of effective communication T2 - Prentice-Hall essence of management series SN - 812030909X U1 - 658.45 PY - 1991///(1995) CY - DELHI PB - PRENTICE-HALL OF INDIA KW - BUSINESS COMMUNICATION ER -