TY - BOOK AU - SEELYE, Richard S AU - MOODY, O William TI - Selling starts when the customer says no: The 12 toughest sells and how to overcome them T2 - Management series SN - 8185028885 U1 - 658.85 PY - 1993/// CY - BOMBAY PB - IBH KW - MARKETING - SALESMANSHIP KW - SALESMANSHIP ER -