TY  - BOOK
AU  - WILSON, Paul F
AU  - PEARSON, Richard D
TI  - Performance based assessments: External, internal, and self-assessment tools for total quality management
SN  - 0074634593
U1  - 658.562 
PY  - 1995///
CY  - DELHI
PB  - TATA MCGRAW-HILL
KW  - QUALITY CONTROL
ER  -