TY  - BOOK
AU  - ALEXANDER, James A
AU  - HORDES, Mark W
TI  - S- Business: Reinventing the services organization
SN  - 8177224565
U1  - 658.31 
PY  - 2006///
CY  - NEW DELHI
PB  - BIZTANTRA
KW  - ORGANIZATIONAL BEHAVIOUR
KW  - PERSONNEL - ORGANIZATIONAL BEHAVIOUR
ER  -