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Results of search for 'ccl=Provider:MCGRAW-HILL and su-to:MARKETING and su-to:MARKETING - CONSUMER SATISFACTION and ccode:G'
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Authors
GREENBERG, Paul
PARVATIYAR, Atul
SHETH, Jagdish N
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CONSUMER SATISFACTIO...
MARKETING - CONSUMER...
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1.
CRM at the speed of light Capturing and keeping customers in Internet real time
by
GREENBERG, Paul
[]
Edition:
Ed 2
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
DELHI
TATA MCGRAW-HILL
2002
Availability:
Items available for loan:
SSCBS Library
(1)
Call number:
658.812 GRE-P2
.
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2.
Customer relationship management Emerging concepts, tools and applications
by
SHETH, Jagdish N
PARVATIYAR, Atul
[]
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
DELHI
TATA MCGRAW-HILL
2001
Availability:
Items available for loan:
SSCBS Library
(1)
Call number:
658.812 SHE-P1
.
Add to cart
(remove)
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Shaheed Sukhdev College of Business Studies Library
E-mail:
library@sscbsdu.ac.in
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