Customer satisfaction index based pricing model
Material type: Mixed materialsPublication details: 2013Description: 143-145Subject(s): NLM classification:- 332.63222
Item type | Current library | Call number | Vol info | Status | Date due | Barcode | |
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Periodicals/Magazines | SSCBS Library | 48/2 | Available | P14756 |
Satisfaction is a person's feeling of pleasure or disappointment that result from comparing a product's perceived performance to their expectations. Satisfied customer will be ready to pay more for a product or service. With the evolution of IT, customers are now more educated and informed that everbefore and they have the tools to verify companies' claims and seek out superior alternatives. If they feel that the companies are charging more prices in comparison with the satisfaction arisen from consuming these goods or service.
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