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Results of search for 'ccl=Provider:Pearson and su-to:MARKETING and su-to:CONSUMER SATISFACTION and ccode:G'
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Authors
BURNETT, Ken
DYCHE, Jill
WELLINGTON, Patricia
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CONSUMER SATISFACTIO...
MARKETING - CONSUMER...
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1.
Kaizen strategies for customer care How to create a powerful customer care program and make it work
by
WELLINGTON, Patricia
[]
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
DELHI
PEARSON EDUCATION
2000
Availability:
Items available for loan:
SSCBS Library
(1)
Call number:
658.812 WEL-P0
.
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2.
Handbook of key customer relationship management The definitive guide to winning, managing and developing key account business
by
BURNETT, Ken
[]
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
DELHI
PEARSON EDUCATION
2001
Availability:
Items available for loan:
SSCBS Library
(1)
Call number:
658.812 BUR-P1
.
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3.
CRM handbook A business guide to customer relationship management
by
DYCHE, Jill
[]
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
DELHI
PEARSON EDUCATION
2002
Availability:
Items available for loan:
SSCBS Library
(1)
Call number:
658.812 DYC-P2
.
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(remove)
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Shaheed Sukhdev College of Business Studies Library
E-mail:
library@sscbsdu.ac.in
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