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1.
Complete idiot's guide to great customer service by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: DELHI PRENTICE-HALL OF INDIA 1998
Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 KAR-N7.

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Service Asia How the tigers can keep their stripes by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW YORK PRENTICE-HALL 1998
Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 TOC-N8.

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