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	1.	On great service Framework for action by BERRY, Leonard L [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW YORK FREE PRESS 1995 Availability: Items available for loan: SSCBS Library (1)Call number: 658.562 BER-N5. Add to cart (remove)

	2.	No cover image available History of managing for quality The evolution, trends, and future directions of managing for quality by JURAN, J M [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: MILWAUKEE ASQC QUALITY PRESS 1995 Availability: Items available for loan: SSCBS Library (1)Call number: 658.562 JUR-N5. Add to cart (remove)

	3.	No cover image available Focused quality Managing for results by BRELIN, Harvey K DAVENPORT, Kimberly S [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW YORK JOHN WILEY 1995 Availability: Items available for loan: SSCBS Library (1)Call number: 658.562 BRE-N5. Add to cart (remove)

	4.	Performance based assessments External, internal, and self-assessment tools for total quality management by WILSON, Paul F PEARSON, Richard D [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: DELHI TATA MCGRAW-HILL 1995 Availability: Items available for loan: SSCBS Library (1)Call number: 658.562 WIL-N5. Add to cart (remove)

	5.	Management Total quality in a Global Environment by STAHL, Michael J [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: OXFORD BLACKWELL 1995 Availability: Items available for loan: SSCBS Library (1)Call number: 658.562 STA-N5. Add to cart (remove)

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