| 000 | 00981npc a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 140613s2013 xx 000 0 und d | ||
| 060 | _a658.3 | ||
| 100 | _aTOMAR, AVANTIKA | ||
| 245 |
_aExploring the role of HRm in service delivery in healthcare organizations _bA study of an Indian hospital |
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| 260 | _c2013 | ||
| 300 | _a21-38 | ||
| 520 | _aThis paper explores the relationship between HR practices and service delivery in haelthcare based on a qualitative study conducted in an Indian hospoital. The findings reveal that more emphasis is laid on supreme hospitality and patient amenitiesthan the medical treatment. HR specific issues such as standardization of nursing activities, apprasial systems, effective communication channels and compensation structure, are all found to affect the quality of service provided in a hospital. | ||
| 653 | _aHUMAN RESOURCE MANAGEMENT | ||
| 700 | _aDHIMAN, AMIT | ||
| 773 |
_oP14938 _nM _930730 _011191 _tVIKALPA |
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| 942 |
_2ddc _cARTCL |
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| 999 |
_c11923 _d11923 |
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