000			00564npc a2200169Ia 4500
008			140613s2014 xx 000 0 und d
060			_a658.3
100			_aCUDDY, MAY J C
245			_aConnect, then lead
260			_c2014
300			_a110-119
520			_aTo exert influence, you must balance competence with warmth. Before people decide waht they think of your message, they decide what they think of you.
653			_aHUMAN RESOURCE MANAGEMENT
700			_aKOHUT, MATTHEW
773			_oP15358 _nM _919951 _011159 _tBUSINESS TODAY
942			_2ddc _cARTCL
999			_c12488 _d12488