TY  - BOOK
AU  - ROBINETTE, Scott
AU  - BRAND, Claire
TI  - Emotion marketing: The hallmark way of winning customers for life
SN  - 0070596190
U1  - 658.8 
PY  - 2001///
CY  - DELHI
PB  - TATA MCGRAW-HILL
KW  - MARKETING
KW  - MARKETING MANAGEMENT
ER  -