000 01016npc a2200169Ia 4500
008 140613s2012 xx 000 0 und d
060 _a658.827
100 _aBATRA, RAJEEV
245 _aBrand love
260 _c2012
300 _a1-16
520 _aUsing a grounded theory approach, the authors investigate the nature and consequences of brand love. Arguing that research on brand love needs to be built on an understanding of how consumers actualy experience this phenomenon, they conduct two qualitative sudies to uncovr the different elements(features) of the consumer prototype of brand love. Both the first order and higher order brand love modelspredict loyalty, word of mouth, and resistance better, and provide a greater understanding,than an overall summary measure of brand love. The authors conclude by presenting theoretical and managerial implications.
653 _aBRAND MANAGEMENT
700 _aAHUVIA, AARON
773 _oP14246
_nM
_927725
_011181
_tJOURNAL OF MARKETING
942 _2ddc
_cARTCL
999 _c11280
_d11280