000 00468nam a22001577a 4500
003 OSt
005 20241220120604.0
020 _a978-0-07-043504-9
082 _a658.812
_bSHE-R3
100 _aSheth, Jagdish N.
_91295
245 _aCustomer relationship management
_b: Emerging concepts, tools and applications
260 _aChennai
_bMcGraw Hill Education (India) Pvt. Ltd.
_c2023
300 _a544
_bHard Binding
700 _aParvatiyar, Atul
_92964
942 _2ddc
_cBK
999 _c17880
_d17880