Technology enhancing customer relaionship management
SRIVATSAN, SHREYAS
Technology enhancing customer relaionship management A review - 2013 - 4-7
Customer satisfaction is attained by giving value additions to the product and service and augmenting the experience involved in the buying cycle. As every product has a life cycle of it own, the consumers; expectations also vary with the life cycle. Thus, organizations are adopting various technological advancements to reach out to the customers in a more articulated approcah.
CUSTOMER RELATIONSHIP
658.8
Technology enhancing customer relaionship management A review - 2013 - 4-7
Customer satisfaction is attained by giving value additions to the product and service and augmenting the experience involved in the buying cycle. As every product has a life cycle of it own, the consumers; expectations also vary with the life cycle. Thus, organizations are adopting various technological advancements to reach out to the customers in a more articulated approcah.
CUSTOMER RELATIONSHIP
658.8