Winning the service game
SCHNEIDER, Benjamin
Winning the service game - MASSACHUSETTS HARVARD BUSINESS SCHOOL 1995 - xi, 295 HARD BINDING
0875845703
CONSUMER SATISFACTION
MARKETING - CONSUMER SATISFACTION
658.812 / SCH-N5
Winning the service game - MASSACHUSETTS HARVARD BUSINESS SCHOOL 1995 - xi, 295 HARD BINDING
0875845703
CONSUMER SATISFACTION
MARKETING - CONSUMER SATISFACTION
658.812 / SCH-N5