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Winning the service game (Record no. 5335)

MARC details
000 -LEADER
fixed length control field	00488nam a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	140613s1995 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0875845703
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	SCH-N5
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	SCHNEIDER, Benjamin
245 ## - TITLE STATEMENT
Title	Winning the service game
Remainder of title
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc.	HARVARD BUSINESS SCHOOL
Place of publication, distribution, etc.	MASSACHUSETTS
Date of publication, distribution, etc.	1995
300 ## - PHYSICAL DESCRIPTION
Extent	xi, 295
Other physical details	HARD BINDING
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	CONSUMER SATISFACTION
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	MARKETING - CONSUMER SATISFACTION
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	BOWEN, David E
Relator term
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Dewey Decimal Classification
Koha item type	Books

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Collection code	Home library	Current library	Date acquired	Source of acquisition	Foreign price	Indian price	Financial Year	CATCODE for Bill	Bill number	Total Checkouts	Full call number	Barcode	Date last seen	Bill Amount	Bill Date	HDNAME for Bill	Koha item type
		Dewey Decimal Classification			General Books	SSCBS Library	SSCBS Library	15/03/2000	UNISCAN	USD31.5	1414.35	1999-00	BOOKS	73		658.812 SCH-N5	7316	19/06/2023	3212.00	13/03/2000	NONRECARING	Books