Underlying dimensions of purchase decision process for consumer durables (Record no. 11797)

MARC details
000 -LEADER
fixed length control field 01284npc a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140613s2013 xx 000 0 und d
060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER
Classification number 658.8
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name MATAI, RAJESH
245 ## - TITLE STATEMENT
Title Underlying dimensions of purchase decision process for consumer durables
Remainder of title A confirmation of the customer value hierarchy model
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent 16-23
520 ## - SUMMARY, ETC.
Summary, etc. The purpose of this was to find out the dimensions (factors) that customers use in deciding about purchasing a consumer durable, more specifically, a color television. A thirteen item questionnaire was used to elicit responses from 100 potential customers in the city of Jaipur. Factor analysis was applied on the collected data. It resulted in the emergence of five factors viz Core features; Reliability and cost; Ease of operation; Memory, Aesthetic and response features; Brand performance and New features. This seems to confirm the customer value hierarchy model of five product level namely Core Benefit, Basic Product, Expected Product, Augmented product and potential product as these levels match with the earlier five factors presented in the research study.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term MARKETING
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name BHAT, ANIL K.
773 ## - HOST ITEM ENTRY
Other item identifier P14857
Note M
Host Itemnumber 32636
Host Biblionumber 11203
Title INDIAN JOURNAL OF MARKETING
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Articles

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