Realitionship marketing An overview
Material type:![Mixed materials](/opac-tmpl/lib/famfamfam/MX.png)
- 658.8
Item type | Current library | Call number | Vol info | Status | Date due | Barcode | |
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SSCBS Library | 42/12 | Available | P14759 |
Realtionship marketing prevalent in the pre-industrial era had to give way to transactional marketing in the psot industrial era. However, it has been staging a strong comeback for the past two decades, thereby making the circle complete. This article is an attempt to trace the re-emergence of relationship marketing- it presents the pros and cons of several theories and models elucidating this phenomenon and updates the readers with the literature that has surfaced in the last 20-25 yeras across the continents on the subject based on the research conducted during April- August, 2011
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