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	1.	Essentials of services marketing Concepts, strategies and cases by HOFFMAN, K Douglas BATESON, John E G [] Edition: Ed 2 Material type: Text; Format: print ; Literary form: Not fiction Publication details: SINGAPORE THOMSONS 2002 Availability: Items available for loan: SSCBS Library (1)Call number: 658.8 HOF-P2. Add to cart (remove)

	2.	No cover image available Services marketing Concepts, strategies and cases by HOFFMAN, K Douglas BATESON, John E G [] Edition: Ed 3 Material type: Text; Format: print ; Literary form: Not fiction Publication details: SINGAPORE THOMSONS 2006 Availability: Items available for loan: SSCBS Library (1)Call number: 658.8 HOF-P2;P6. Add to cart (remove)

	3.	Services marketing by BATESON, John E G HOFFMAN, K Douglas [] Edition: Ed 4 Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI CANGAGE LEARNING 2012 Availability: Items available for loan: SSCBS Library (1)Call number: 658.8 BAT-Q2. Add to cart (remove)

	4.	Service marketing : Concepts, strategies and cases by Hoffman, K. Douglas Bateson, John E. G Edition: Ed 5 Material type: Text Publication details: Delhi Cengage Learning 2018 Availability: Items available for loan: SSCBS Library (2)Call number: 658.8 HOF-Q8, ... Add to cart (remove)

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