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Results of search for 'au:"PARASURAMAN, A"'
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Authors
GREWAL, Dhruv
PARASURAMAN, A
ZEITHAML, Valarie A
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CONSUMER SATISFACTIO...
MARKET RESEARCH AND ...
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MARKETING - RESEARCH...
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1.
Delivering quality service Balancing customer perceptions and expectations
by
ZEITHAML, Valarie A
PARASURAMAN, A
[]
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
NEW YORK
FREE PRESS
1990
Availability:
Items available for loan:
SSCBS Library
(1)
Call number:
658.812 ZEI-N0
.
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2.
Marketing research
by
PARASURAMAN, A
GREWAL, Dhruv
[]
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
NEW DELHI
BIZTANTRA
2004
Availability:
Items available for loan:
SSCBS Library
(2)
Call number:
658.83 PAR-P4, ..
.
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Shaheed Sukhdev College of Business Studies Library
E-mail:
library@sscbsdu.ac.in
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