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	1.	Service marketing by RUST, Roland T ZAHORIK, Anthony J [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW YORK HARPER-COLLINS 1996 Availability: Items available for loan: SSCBS Library (1)Call number: 658.8 RUS-N6. Add to cart (remove)

	2.	Service marketing by RUST, Roland T ZAHORIK, Anthony J [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: MASSACHUSETTS ADDISON-WESLEY 1999 Availability: Items available for loan: SSCBS Library (1)Call number: 658.8 RUS-N6;N9. Add to cart (remove)

	3.	No cover image available Optimizing service productivity by RUST, ROLAND T HUANG, MING HUI Material type: Mixed materials Publication details: 2012 In: JOURNAL OF MARKETINGM Availability: No items available. Add to cart (remove)

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