Service profit chain How leading companies link profit and growth to loyalty, satisfaction,and value

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Material type: Text

TextPublication details: THE FREE PRESS 1997Description: 301 HARD BINDINGISBN:

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	SSCBS Library	General Books	658.812 HES-N7 (Browse shelf(Opens below))	Available		17366

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