Results of search for 'ccl=su:{MARKETING - CONSUMER SATISFACTION}' › Shaheed Sukhdev College of Business Studies Library catalog

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	21.	Client relationship management How to turn client relationships into a competitive advantage by POCHEDLEY, David A [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: DELHI JAICO 2003 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 POC-P3. Add to cart (remove)

	22.	Beyond world class Building character, relationships and profits by ROSS, Alan M [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW YORK DEARBORN FINANCIAL PUBLISHING 2002 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 ROS-P2. Add to cart (remove)

	23.	CRM at the speed of light Capturing and keeping customers in Internet real time by GREENBERG, Paul [] Edition: Ed 2 Material type: Text; Format: print ; Literary form: Not fiction Publication details: DELHI TATA MCGRAW-HILL 2002 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 GRE-P2. Add to cart (remove)

	24.	Customer relationship management Emerging concepts, tools and applications by SHETH, Jagdish N PARVATIYAR, Atul [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: DELHI TATA MCGRAW-HILL 2001 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 SHE-P1. Add to cart (remove)

	25.	Customer relationship management A step by step appraoch by MOHAMED, H Peeru SAGADEVAN, A [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW DELHI VIKAS PUBLISHING HOUSE PVT.LTD. 2002 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 MOH-P2. Add to cart (remove)

	26.	Handbook of customer relationship marketing by STONE, Merlin WOODCOOK, Neil [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: DELHI CREST 2004 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 STO-P4. Add to cart (remove)

	27.	Customer service best practices Case studies and strategies by ZEMKE, Ron WOODS, John [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: DELHI JAICO 2004 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 ZEM-P4. Add to cart (remove)

	28.	Consumer economics A practical overveiw by SODERLIND, Steven D [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: GURGAON SPRING BOOKS 2004 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 SOD-P4. Add to cart (remove)

	29.	Managing customer relationships A strategic framework by PEPPERS, Don ROGERS, Martha [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW YORK JOHN WILEY 2004 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 PEP-P4. Add to cart (remove)

	30.	Managing customer relationships in service industries by NARGUNDKAR, Rajendra PANDA, Tapan K [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: DELHI EXCEL BOOKS 2005 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 NAR-P5. Add to cart (remove)

	31.	Service profit chain How leading companies link profit and growth to loyalty, satisfaction,and value by HESKETT, James L SASSER, W.Earl [] Material type: Text; Format: print ; Literary form: Not fiction Publication details: THE FREE PRESS 1997 Availability: Items available for loan: SSCBS Library (1)Call number: 658.812 HES-N7. Add to cart (remove)

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Your search returned 31 results.