Service profit chain How leading companies link profit and growth to loyalty, satisfaction,and value
Material type: TextPublication details: THE FREE PRESS 1997Description: 301 HARD BINDINGISBN:- 0684832569
- 658.812 HES-N7
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Books | SSCBS Library | General Books | 658.812 HES-N7 (Browse shelf(Opens below)) | Available | 17366 |
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