Beyond slogans and lip service
SAHA, SANNITA CHAKRABORTY
Beyond slogans and lip service - 2013 - 30-43
It is a no brainer to set high service standards and excel as a customer centric organization... a basic mantra for surviving, let alone winning the game. So how can companies ensure that front liners do not go lax?
HUMAN RESOURCE MANAGEMENT
658.3
Beyond slogans and lip service - 2013 - 30-43
It is a no brainer to set high service standards and excel as a customer centric organization... a basic mantra for surviving, let alone winning the game. So how can companies ensure that front liners do not go lax?
HUMAN RESOURCE MANAGEMENT
658.3