Beyond slogans and lip service (Record no. 12184)

MARC details
000 -LEADER
fixed length control field 00633npc a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140613s2013 xx 000 0 und d
060 ## - NATIONAL LIBRARY OF MEDICINE CALL NUMBER
Classification number 658.3
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name SAHA, SANNITA CHAKRABORTY
245 ## - TITLE STATEMENT
Title Beyond slogans and lip service
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent 30-43
520 ## - SUMMARY, ETC.
Summary, etc. It is a no brainer to set high service standards and excel as a customer centric organization... a basic mantra for surviving, let alone winning the game. So how can companies ensure that front liners do not go lax?
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term HUMAN RESOURCE MANAGEMENT
773 ## - HOST ITEM ENTRY
Other item identifier P15051
Note M
Host Itemnumber 33615
Host Biblionumber 11229
Title HUMAN CAPITAL PRINT MAGAZINE
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Articles

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