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1.
Service management Operations, strategy, and information technology by Series: Management and organization series
Edition: Ed 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NEW YORK MCGRAW-HILL 1997
Availability: Items available for loan: SSCBS Library (1)Call number: 658 FIT-N7.

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2.
Service management Operations, strategy and information technology by
Edition: Ed 5
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: DELHI TATA MCGRAW-HILL 2006
Availability: Items available for loan: SSCBS Library (1)Call number: 658 FIT-N7;P6.

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Shaheed Sukhdev College of Business Studies Library
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