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	1.	Service management Operations, strategy, and information technology by FITZSIMMONS, James A FITZSIMMONS, Mona J [] Series: Management and organization series Edition: Ed 2 Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW YORK MCGRAW-HILL 1997 Availability: Items available for loan: SSCBS Library (1)Call number: 658 FIT-N7. Add to cart (remove)

	2.	Strategic management Formulation, implementation and control by PEARCE, John A ROBINSON, Richard B [] Series: Management and organization series Edition: Ed 7 Material type: Text; Format: print ; Literary form: Not fiction Publication details: NEW YORK MCGRAW-HILL 2000 Availability: Items available for loan: SSCBS Library (3)Call number: 658.401 PEA-N6;P0, ... Not available: SSCBS Library: Checked out (2). SSCBS Library: Lost (3). Add to cart (remove)

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