Winning the service game
Material type: TextPublication details: HARVARD BUSINESS SCHOOL MASSACHUSETTS 1995Description: xi, 295 HARD BINDINGISBN:- 0875845703
- 658.812 SCH-N5
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Books | SSCBS Library | General Books | 658.812 SCH-N5 (Browse shelf(Opens below)) | Available | 7316 |
Browsing SSCBS Library shelves, Collection: General Books Close shelf browser (Hides shelf browser)
658.812 RAM-P3 Customer relationship management | 658.812 REI-Q1 Ultimate question 2.0 | 658.812 ROS-P2 Beyond world class | 658.812 SCH-N5 Winning the service game | 658.812 SEW-P2 Customers for life | 658.812 SEY-N8 Customers.com | 658.812 SHE-P1 Customer relationship management |
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